Unfortunately, there’s no magic formula to creating great web content. But there are things you can advise your content producers to check or adhere to safeguard high standards and encourage excellence. No one checklist will be 100% appropriate for everyone. You may need to add or change things to suit your organisation, your content strategy, … Continue reading
Monthly Archives: April 2013
How a barcamp is better than a (badly managed) panel
In the last few months I’ve been to a badly managed panel and Barcampnfp – an unconference, to hear more about digital and the charity sector. I preferred the unconference. Here’s why: Meet new people V sit quietly and watch people At a Barcampnfp you can meet new people with the same interests and needs as you, or … Continue reading
Digital insight for health charities (patient perspective)
Recently I found myself being a ‘service user’ for a health charity which made me question a lot of what I thought I knew about user experiences. As a digital bod, you try to put yourself in your audiences shoes. But when I was ‘the user’, and I wasn’t being logical, but was acting on … Continue reading
Is your content ROT-ting? How to identify redundant, outdated and trivial content in your content audit
Redundant, Obsolete and Trivial (ROT) Content Redundant, Obsolete and Trivial (ROT) content can damage your website and your reputation. Your website is like a big shop window, and often the first point of contact the public will have with you, so that experience needs to be a good one. For the user, content that is … Continue reading